Change happens when people are ready, willing, and able to work in new ways.
Nelson Consulting Group helps organizations manage change from start to finish. We work hand in hand with our clients as they navigate the messy path to a desired future state.
Two practices, one discipline.
Every engagement is change management at its core - the difference is what's changing. While one practice focuses on general change management, the other focuses specifically on change management for AI transformations.
Organizational Change Management
For restructures, new systems, mergers, and operating model shifts — the change work that has to happen alongside the business decision, not after it.
- — Impact and readiness assessment
- — Change strategy and planning
- — Manager and sponsor alignment
- — Communications and engagement
- — Skill building and reinforcement
AI Transformation Change Management
For organizations rolling out AI tools and workflows — where the technology is often ready well before the people, process, and trust are.
- — AI readiness
- — Workflow redesign
- — Organization and role redesign
- — Skill building
- — Culture and trust-building
Our Approach
A four-stage approach built around what actually determines whether change sticks — not just whether people know what's changing, but whether they're ready for it, willing to do it, and able to carry it out.
Assess
We map the real current state — not the org chart version. Who's affected, what they stand to lose or gain, and where resistance will actually come from.
Align
Sponsors, managers, and teams get a shared, specific picture of what's changing, why now, and what it asks of each of them.
Adopt
We build the change into the workday itself — training, workflows, and manager routines — rather than leaving it as a launch event.
Advance
We track adoption after go-live, reinforce what's sticking, and correct what isn't, until the new way is just the way things work.
Change fails for predictable reasons. We work to preempt those barriers before they even arise.
"People resist change they aren't ready for, didn't agree to, or don't have the skills to carry out. Our work closes those gaps, deliberately, before they show up and sideline an organization."
— Kate Nelson, Founder, Nelson Consulting Group
Kate Nelson has been a leader in change management for decades, consulting and speaking to countless organizations across industries about navigating ambiguity and managing change. She has written three books, including The Change Management Pocket Guide: Tools for Managing Change, The Eight Constants of Change, and Managing Change in an Agile World. After recently selling her change management business, Change Guides LLC, she began refocusing her efforts on helping organizations adopt AI by focusing on the people part of the change.
Kate began her career at Deloitte Consulting before starting Change Guides in 2004. She continues to consult with Fortune 100 companies as well as mid-size organizations as they manage change, and to speak and write about change management. Kate lives in Cincinnati, Ohio and works with organizations around the globe.
- Focus — Organizational change & AI adoption
- Engagement style — Embedded, hands-on, outcome-tracked
- Works with — Fortune 100 and mid-size organizations across industries
- Based in — Cincinnati, Ohio — works with organizations globally
Results, in your words.
A few words from the leaders we've worked alongside.
"I've known Kate since 2012 when we worked together on a big change management project. She's someone I've kept going back to ever since. She's just one of those people you trust completely to get it right."
"Kate's experience and expertise in organizational change management were invaluable during our implementation. And her style of getting to the core of issues while still paying attention to the soft skills made working with her a pleasure."
Tell us what's changing.
A short conversation is usually enough to tell whether this is the right fit — for a single rollout or an ongoing partnership.
- hello@nelsonconsultinggroup.com